Using SCIM provisioning with an ITAM system like Reftab enhances efficiency by automating user account creation, updates, and deactivation, ensuring accurate and timely management of asset assignments. It also improves security and compliance by maintaining consistent, up-to-date user data across systems, reducing the risk of unauthorized access and errors.
1 – Login to Azure and perform a search for “Entra ID” and click “Microsoft Entra ID”
2 – Click “Enterprise Applications”
3 – Click “New Application”
4 – “Create your own application”
5 – Name your application
6 – In the new app, click Provision User Accounts
7 – Get Started
8 – Set provisioning mode to automatic. Fill out Tenant URL and secret token from information in your Reftab Account.
Log into Reftab as an administrator and click, “Settings” > “Integrations” > “Configure” next to SCIM
Copy Token and paste it into “Secret Token” in Azure
Finally, click “Test Connection” and “Save”.
9 – Go to Provision Azure Active Directory User Mappings
10 – Setup table as pictured below and save
NOTE: Your mapping table must look exactly like the image above. If any of the rows are missing, the SCIM connection will not work.
11 – Turn on provisioning status in the app.
11a. Click “Save” at top
12 – Add any users and or groups you want to be sent to Reftab
13 – Log into Reftab. Click “Settings” > “Integrations” > “Configure SCIM”
14 – Next, configure role assignments.
NOTE ON MULTI-TENANCY: If you are using multi-tenancy with Reftab, you can manage users/groups and sync them to their tenants. To do this, configure SCIM at the super tenant level. This allows for a one-to-many relationship, enabling you to push users and groups into separate tenants from the super tenant. You won’t need to log into each individual tenant to set up SCIM. For assistance, please contact Reftab support by emailing “[email protected]”.
Default Reftab Access Role: This is the default role users from Entra will be placed into when they do not belong to an Entra group.
Group Mappings: This section is available so that you can see the groups you’re pushing from Entra into Reftab. You can map Reftab access roles to groups. For example if you’re pushing a group called “Employees” into Reftab, every user brought over from that group can be assigned to a Reftab role such as “Loanee”.
If you want to map other fields such as department, manager, etc. follow this guide: https://www.reftab.com/blog/faq/how-to-reference-another-user-as-a-manager-or-supervisor-in-reftab/
Notes:
Sync Frequency
You should begin to see users appear under the “Sub Accounts” page in Reftab. Subsequent syncs are triggered every 20-40 minutes.
Disabled Users
If a user was a member of a group pushed to Reftab but then taken out of that group, during the next sync, they will be set to the “Default Role (for SCIM users without groups) set on the Manage SCIM page. Otherwise, it’s possible for the source to also send a ‘disable’ user, if the user is disabled in MS Azure then Reftab will know this and set their role in Reftab to ‘Disabled’.
Role Lock:
To lock users into a Reftab access role, (for example, those who should be Reftab administrators), you’ll want to turn on “role-lock” in Reftab. This locks the user into whatever access role they are currently in. This is helpful so that when a sync occurs, the user’s access role will not change if their group changes in MS Entra or if role assignment rules change in Reftab. In other words, enabling this setting bypasses role assignments and locks the user into a role.
Reach out to [email protected] for any questions
Next: Report on Disabled Users With Equipment
SCIM will automatically provision and disable users. It is best practice to report on users who are disabled. Follow this FAQ guide to setup an automated report to alert you of any disabled users with equipment: Click Here