Customer Success Stories

From spreadsheet chaos to clarity at the National Space Centre When most people think of the National Space Centre in Leicester, they picture the 42-meter rocket tower or the breathtaking planetarium shows that transport visitors across galaxies.  However, what they don’t see behind the scenes is a small IT team that keeps this vast, multi-department operation running, which spans museum exhibits, education programs, and a commercial animation studio that produces shows seen in planetariums worldwide. For years, they tracked the Centre’s hundreds of devices the old-fashioned way in spreadsheets. Each department had its own file, often formatted differently, occasionally saved to the wrong drive, and frequently edited by multiple people at once. Matt Brown, Studio Systems Administrator at the National Space Centre, says, “We had departments all using different spreadsheets. . .  And of course someone could accidentally delete an entry.”  The breaking point Matt and the other members of the IT team couldn’t see which software was installed on a given machine without physically logging into it. With so many render workstations and public-facing devices scattered across the museum, that became a logistical nightmare. On top of that, the Centre’s Cyber Essentials compliance requirements added another layer of complexity. They needed to prove, at any given moment, that both hardware and software were properly tracked and secured. The stakes rose as they scaled its commercial work where they are producing high-resolution planetarium shows, including one featuring Pink Floyd that recently appeared on Linus Tech Tips. Their render farm changed constantly as GPUs are upgraded, upgraded nodes, and re-imaged workstations. Keeping the asset register accurate by hand was impossible. The team also had to juggle iPads used in galleries, classrooms, and off-site education programs. All of which are managed through Jamf. Finding the right fit The search for a new…

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