How to unlock a sub-user’s account

A Reftab admin can unlock any sub account from the “Sub-Accounts” page. Click “settings” > “sub accounts

Any locked out account will display like the below:

Unlock a sub-user’s account

Simply click, “Unlock” and the user can attempt to log in again.

Need help? We're here for you

For any questions or assistance, feel free to reach out to us.

Your assets, simplified. Begin your journey with us!

50 assets free forever with unlimited inventory & software tracking. Includes email alerts, mobile apps, reports, custom asset tags and more.